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Windsor Las Palmas Nursing And Rehabilitation Cent

1301 E Quebec Ave, Mcallen, TX 78503 · Hidalgo County

Non-profit · 120 certified beds · 84% occupancy · (956) 972-0049

The U.S. government (CMS) rates Windsor Las Palmas Nursing And Rehabilitation Cent 5 out of 5 stars overall, much above average. Its nurse staffing is 2% below the Texas median.

CMS quality ratings

Overall★★★★★
Health inspections★★★★★
Staffing★★★★★
Quality of resident care★★★★

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.

Nurse staffing

Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.

TX median 3.27

3.22 nurse hours per resident per day. 2% below the Texas median of 3.27.

Total nurse
3.22 hrs
RN
0.34 hrs
LPN
0.72 hrs
Aide
2.16 hrs

Nursing staff turnover: 40.3% · RN turnover: 16.7%

Safety & compliance flags

No CMS warning flags on record.

Recent inspection findings

The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.

7
total findings
0
immediate jeopardy
0
caused actual harm
1
from complaints
  • Potential for harmTag F0880 · Sep 6, 2025ComplaintCorrected Sep 9, 2025

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies

  • Potential for harmTag F0641 · Mar 6, 2025Corrected Mar 14, 2025

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0656 · Mar 6, 2025Corrected Mar 14, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0760 · Mar 6, 2025Corrected Mar 14, 2025

    Ensure that residents are free from significant medication errors.

    Pharmacy Service Deficiencies

  • Potential for harmTag F0812 · Mar 6, 2025Corrected Mar 14, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies

  • Potential for harmTag F0880 · Mar 6, 2025Corrected Mar 14, 2025

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies

  • Potential for harmTag F0656 · Dec 13, 2023Corrected Dec 20, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies

Showing the 7 most recent and serious of 7 findings. See the full inspection history on Medicare.gov.

Antipsychotic drug use

The share of long-stay residents given antipsychotic medication. These drugs are sometimes used to sedate residents with dementia, a practice CMS and resident advocates watch closely. Lower is better.

19.5%
of long-stay residents
Texas median 8.3%
National median 13.4%

This is above the national median. Ask how the home decides to start these medications and how often it reviews them.

Source: CMS MDS Quality Measures, long-stay antipsychotic measure, retrieved 2026-08-09. See the Texas study

Federal fines and penalties

Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.

Total fines
$38,393
Number of fines
1
Payment denials
0

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. See the most-fined homes in Texas

Ownership

This home is non-profit (non profit - corporation). It is part of the Wellsential Health chain, which operates 68 facilities, with a chain-average CMS rating of 2.6 stars.